Engagements
Scoped work. Fixed fees. Stated deliverables.
Five ways to work together, sized to the decision in front of you.
How We Engage
Scoped work, fixed fees, stated deliverables.
Every engagement below has a defined scope, a defined length and a fee agreed before it starts. There are no hourly rates and no open-ended retainers dressed as projects. If the work changes, we rescope it in writing.
Most relationships begin with a Seam Audit or a workshop. That is deliberate — it is a small commitment that produces a real answer, and it lets both sides find out whether the fit is right before anyone signs up to something larger.
Engagements
Five ways to work together.
The Seam Audit
2–3 weeks · from $7,500
A structured diagnostic across all four stages and the seams between them. Interviews, data review, and a working session with your leadership team.
- Ranked list of seams with a revenue figure attached to each
- Evidence pack showing how each figure was derived
- 90-day repair sequence with named owners
- Two-hour findings session with the leadership team
The Growth Blueprint
4–6 weeks · from $25,000
The full architecture. Offer, channel mix, journey design, handoff protocols, measurement model and the operating cadence that keeps it honest after we leave.
- Complete customer journey architecture, stage by stage
- Channel strategy with budget allocation and kill criteria
- Handoff protocols between every function that touches the customer
- Measurement model — the small number of metrics that actually govern
- Twelve-month roadmap with quarterly gates
Embedded Advisory
3-month minimum · from $6,000/mo
A standing seat with the leadership team through execution. For companies that have the plan and need the discipline to hold to it.
- Two standing sessions per month with the executive team
- Direct access between sessions
- Quarterly reset against the roadmap
- Review of major channel, partnership and pricing decisions
Partnership Engine
6 weeks · from $25,000
Design or repair of a partnership programme — structure, tiering, economics, activation model and the internal system that keeps it from becoming administrative overhead.
- Partnership tier structure and economics
- Activation playbook by tier
- Internal operating model and ownership map
- Renewal and expansion logic
Executive Workshop
1 day · $5,000 flat
The Seam Model applied live to your business, with your team in the room. Often the first engagement, and often the one that produces the Seam Audit.
- Full-day facilitated session, up to 15 participants
- Live mapping of your four seams
- Prioritised action list before anyone leaves the room
- Written summary within five working days
Fees shown are starting points for a company of typical complexity. Multi-market, multi-brand and regulated engagements are quoted individually. Travel is billed at cost.
Working Principles
We work with the team, not around it
Findings are built with the people who will have to live with them. Nothing arrives as a surprise in a final presentation.
Every recommendation has an owner and a date
A recommendation without a name attached is an opinion. We do not deliver opinions.
The fee is fixed before the work starts
Scope changes get rescoped in writing. There is no incentive here to make the project longer.
We say no to work we are not right for
If the problem is not a seam problem, we will say so and, where we can, point you to someone better suited.
Next Step
Find out what your seams are costing you.
A 30-minute conversation, no deck required. If there is nothing here worth fixing, we will tell you that.